CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Used them for many years with all of my cars when I was much younger ( mid 80's), I had one of the fastest and well maintained 77 280Z's in town all because of these guys! So happy to see they are still helping people with their cars and getting the wonderful reviews they truly deserve! I can only wish we had mechanics half as knowledgeable and honest as Tommy out here in east Texas! Miss you guys!

, 12/14/2021

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Always professional, on time as much as can be expected for repairs and general maintenance. Over 20 years servicing my cars and always so well pleased. Never felt like something was being done that did not need done, but was always advised to think about maybe this repair or this maintenance in 3, 6, or maybe 9 months might be need to checked. Depending on my driving mileage. BLS

, 12/06/2021

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Tommy is always helpful and answers my questions like I really know what I'm talking about concerning my car (I don't!) I appreciate the fact that he is my "car guru"!

, 11/18/2021

Partners

ASE (Automotive Service Excellence)
NAPA
AAA Approved Auto Repair
ASE Master Technician
BBB Accredited Business
Aircheck
Car Care Aware
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