CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Always friendly and ready to help. Definitely recommend them!

, 05/10/2022

I would like to share my experience with you, but instead I will advise you to do it yourself. Go to RPM Automotive or call Mr. Tommy Moore at RPM Auto. Tell your neighbors and friends about RPM Automotive Houston. Great Work!

, 05/06/2022

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I've been using RPM for many years. The work they do is always done well at a reasonable price.

, 04/11/2022

Partners

ASE (Automotive Service Excellence)
NAPA
AAA Approved Auto Repair
ASE Master Technician
BBB Accredited Business
Aircheck
Car Care Aware
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